At a press briefing in Abuja on Tuesday, Dr. Jumoke Oduwole, Special Adviser to the President on PEBEC & Investment, highlighted the rankings of Ministries, Departments, and Agencies (MDAs) for January to June 2024 based on their efficiency and customer service. The Nigerian Content Development Management Board (NCDMB) topped the list with an 80.1% score, followed by the Standards Organization of Nigeria (SON) at 78.2%, and the Nigeria Agricultural Quarantine Service (NAQS) at 74.8%.
Dr. Oduwole noted a significant improvement, with 20 MDAs scoring above 50% in efficiency compliance, compared to only eight in the first half of 2023. Despite these gains, she emphasized the need for continued improvement to enhance Nigeria’s business environment and competitiveness.
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The 90-day Regulatory Reform Accelerator (RRA) was credited with boosting MDA performance, especially those consistently submitting monthly Transparency & Efficiency reports. Dr. Oduwole acknowledged the challenging business climate but praised the efforts made by MDAs to provide essential services.
Since 2018, PEBEC has monitored MDA compliance with the Business Facilitation (Miscellaneous Provision) Act 2022, evaluating efficiency at 70% and transparency at 30%. The Nigerian Electricity Regulatory Commission (NERC) and Nigeria Customs Services (NCS) ranked fourth and fifth, scoring 73.9% and 73.2%, respectively.
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