Cargo delays in Ports caused by poor policy enforcement, not terminal operators – APM Terminals Apapa

Kayode Daniels, the Head of Commercial at APM Terminals Apapa, has addressed concerns over cargo delays at the ports, clarifying that such delays are not caused by terminal operators, as commonly perceived. According to Daniels, poor policy enforcement is the primary cause of delays, rather than the actions of terminal operators.

Daniels made the statement during a stakeholders’ meeting organized by APM Terminals Apapa, aimed at educating customers on the truck electronic call-up system, “Eto.” The system was introduced by the Nigerian Ports Authority (NPA) and is managed by Truck Transit Park Ltd (TTP) to streamline truck movements at the port.

He emphasized that while terminal operators often bear the blame for delays, the issue lies with enforcement practices. Daniels explained that delays occur when truckers intentionally block access roads or engage in dual transactions, such as waiting for paperwork to pick up import containers after dropping off export containers.

“The real problem is not with the terminal or TTP but with enforcement practices,” Daniels said. “By understanding the processes better, we can reduce operational complaints and ease congestion on critical access roads.”

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The session also aimed to help customers better understand how the ‘Eto’ system works. Daniels highlighted that when customers are informed about the system, they can avoid unnecessary delays, reduce frustration, and contribute to more efficient truck movement at the terminal.

Irabor Akonoman, the Head of Operations at Truck Transit Parks, also addressed the meeting, urging truck operators to refrain from soliciting customers on port access roads. He stressed that such actions contribute to congestion and hinder the smooth movement of trucks.

Akonomon also encouraged importers and exporters to track the movement of their trucks using the TTP website. “Each truck is assigned a unique journey code, allowing us to trace its booking details and keep track of its movements,” he explained. He added that trucks have a 72-hour window to reach the port after exiting the pre-gate, and any delays beyond that should be promptly investigated.

The ‘Eto’ system, introduced by the NPA in February 2021, aims to address long-standing congestion issues at Nigeria’s busiest ports, including Apapa and Tincan Island Ports. The system requires truck operators to book entry slots in advance, regulating truck influx and reducing the operational challenges that have historically plagued the ports.